Will Russell is the Group Technical Manager at Moy and oversees the company’s technical team managers, ensuring projects meet high standards in waterproofing. He leads strategic planning, manages resources, and promotes continuous improvement. The role involves mentoring technical managers, driving innovation, and ensuring support for the sales team.
Responsibilities include improving technical processes, providing expert guidance on projects, and maintaining clear communication across departments. Will is focussed on long-term success for projects and client satisfaction.
-
Question 1
What is Will’s role at MOY and what does it involve?
Will Russell is the Group Technical Manager at MOY, responsible for overseeing the company's technical team managers and ensuring projects consistently meet high standards in waterproofing. His role involves leading strategic planning, managing resources, and promoting continuous improvement within the organisation. In addition to mentoring technical managers and driving innovation, Will ensures seamless support for the sales team and effective communication across departments. His responsibilities also include improving technical processes, providing expert guidance on projects, and maintaining strong client relationships. Will remains dedicated to the long-term success of projects, client satisfaction, and the efficient implementation of MOY’s flat roofing systems. He also plays a pivotal role in training initiatives, guiding new customers through MOY’s product range, and offering expert advice on roofing solutions. -
Question 2
What is Will’s professional background?
Will began his career in flat roofing working for his father's family business, focusing on liquid applied coatings and pour and roll felts. After gaining experience as a roofer and self-employed labourer, he transitioned into a technical role with a UK-based manufacturer of flat roofing materials. With 26 years of flat roofing experience—10 years as a roofer and 16 years in technical support—Will has developed a comprehensive understanding of both practical and technical aspects of the industry. His qualifications include a Level 3 (RQF) in education and training, which enhances his ability to instruct and mentor others. Notably, he was awarded "Trainer of the Year" by the LRWA in 2022 and is a qualified thermographer, further enriching his expertise in roof surveying and troubleshooting. -
Question 3
What are Will’s interests outside of work, and how do they reflect his professional attributes?
Outside of work, Will prioritises family time with his wife and children and enjoys socialising with friends, reflecting his collaborative nature. His nine years of Brazilian Jiu-Jitsu training and passion for adventure activities like hill walking and kayaking keep him fit and align with his dynamic work approach.
